THE EMERGENCY SERVICE AND INFORMATION DEPARTMENT provides 24-hour emergency response and dispatch control. With the introduction of the “Dispatching Control System”, the company will be able to provide integrated management of operational activities, monitor the status of switching devices, monitor workplace preparation and switching operations, view electrical parameters at any time, graphically create a unified database and plan procedures based on it. , procedures, analysis, calculations, system-wide accidents and failures, troubleshooting and monitoring during interruptions. As all 35kV substations operate without a permanent duty officer, we monitor the operation of the equipment using the Dispatcher control system and camera control system, and monitor the work of the repair and emergency crew.